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Torfaen County Borough Council

Support staffing for Torfaen

TIFA Recruits provides staffing support to Torfaen's social care services with pre-vetted, trained workers for supported living and children's placements across the county borough.

TIFA Recruits supplies employed support workers to commissioned care and supported-living services in Torfaen. Recruitment checks, worker records, shift allocation and attendance are managed through the TIFA workforce system.

Urgent and planned requests are matched against worker availability, experience, training and the service information supplied by the client. The 24/7 line is available for emergency gaps.

Before deployment, TIFA checks identity, right to work, Enhanced DBS status, references and role-relevant training. The worker is then briefed on the placement and reporting route.

Support staff supply in Torfaen

Responsive. Compliant. Transparent.

24/7 urgent requests

The emergency staffing line is available around the clock. Deployment in Torfaen depends on a suitable cleared worker being available.

Safeguarding standards

Every worker meets enhanced DBS requirements, professional reference checks, and mandatory safeguarding training before deployment. Aligned with Welsh regulatory expectations and Torfaen County Borough Council commissioning standards.

Digital workforce records

Shift allocations, worker documents and attendance information are held in our workforce management system and supplied to clients as agreed.

Trusted partner positioning

We operate as an accountable delivery partner, not a transactional agency. Named contacts, structured reporting, and collaborative working with Torfaen commissioning and safeguarding teams.

Care staffing solutions

Flexible support workers for Torfaen services

Emergency and same-day cover

Urgent support staff supply for sickness absence, safeguarding suspensions, or unplanned placement demands in Torfaen. Available nights, weekends, and bank holidays.

Planned workforce supply

Scheduled agency support workers for known vacancies, recruitment gaps, or service expansion in Torfaen. Pre-matched staff with placement briefings and risk assessments.

Long-term embedded staffing

Fixed agency support workers assigned to specific placements for continuity and relationship-building with service users in Torfaen commissioned services.

Request support staff for Torfaen placements

Contact our commissioning liaison team to discuss emergency cover, planned workforce supply, or long-term staffing arrangements.