Staffing for care and supported-living providers
Emergency, planned and ongoing support-worker staffing, with worker checks and booking records managed digitally.
What care providers can expect
Request emergency cover, planned shifts or longer-term staffing. We confirm the role, service requirements and worker records before deployment.
Urgent requests
The emergency line is available for sickness and unexpected staffing gaps.
Planned shift cover
Block-book staff for known vacancies. Regular workers who learn your service and build rapport with residents.
Service matching
Experience, training and availability checked against the booking brief.
Safeguarding checks
Enhanced DBS, identity, right-to-work, references and role-relevant training checked before clearance.
Digital records
Shift allocation, worker compliance and attendance records held in our workforce platform.
Reduced admin burden
Full compliance packs provided digitally. No chasing paperwork or managing multiple agency contacts.
Emergency cover, planned shifts, and long-term staff
Emergency and sickness cover
Urgent requests for gaps caused by sickness, absence or unexpected demand. The emergency line is available 24/7.
- ✓ Requests assessed immediately
- ✓ Booking requirements confirmed before matching
- ✓ Deployment subject to cleared-worker availability
Planned shift cover
Block-book staff for known gaps. Workers briefed on your service, familiar with your residents, and trained to your operational standards.
- ✓ Consistent staff assigned to your service where possible
- ✓ Flexible booking: weekly, monthly, or ad-hoc arrangements
- ✓ Pre-placement briefing and risk assessment provided
Long-term placements
Embedded staff for ongoing service delivery. Fixed worker assignments for continuity and relationship building with residents.
- ✓ Dedicated staff working exclusively for your service
- ✓ Ongoing supervision and performance management included
- ✓ Service-specific training and development
What this means for your service
- ✓ Relevant worker documents can be supplied digitally for authorised review.
- ✓ Digital check-in and check-out records support timesheet review where enabled.
- ✓ Current shift allocation and worker status are held in one workforce system.
- ✓ A named contact deals with booking, documentation and operational queries.
Worker checks before deployment
Required worker checks and role-relevant training are reviewed before clearance. Clients receive the records agreed for the booking.
Enhanced DBS
Mandatory with barred list checks for all workers
Professional references
Minimum two verified references for every staff member
Training certification
Safeguarding, first aid, medication, manual handling
Ongoing supervision
Monthly supervision and performance monitoring
Full compliance packs provided
The records required for the role and agreed with the client are supplied for authorised review. This can include DBS status, references, training records, right-to-work evidence and occupational-health clearance where relevant.
How we work with care providers
- 1
Discuss your needs
Tell us about your service, staffing gaps, shift patterns, and any specific requirements (e.g., complex needs experience, medication training).
- 2
Staff matching and verification
We match cleared workers from our pool and provide the records agreed for the booking.
- 3
Briefing and deployment
Staff receive service-specific briefing, risk assessment, and contact details before starting. Ready to work from day one.
- 4
Ongoing support and monitoring
Regular check-ins, performance feedback, and digital oversight. Issues resolved quickly with direct access to our management team.
Need staffing support for your service?
Contact us to discuss the role, shift, service and timescale. Urgent requests can be made through the 24/7 line.