Staffing support for Welsh local authorities
Emergency, planned and ongoing support-worker staffing, with a named contact, safer-recruitment checks and digital worker records.
What local authority teams can expect
TIFA Recruits is operated alongside TIFA Life and uses a digital workforce system to manage workers, documents, bookings and attendance.
Urgent requests
Emergency staffing requests are assessed immediately and matched against available cleared workers.
24/7 contact
The emergency staffing line is available around the clock for urgent requirements.
Safeguarding-led recruitment
Enhanced DBS, professional references, and comprehensive vetting before any deployment.
Digital records
Worker, deployment and attendance records are held in the workforce platform.
Training checks
Role-relevant training and any required competency evidence are reviewed before deployment.
Client documentation
Relevant worker, incident and training records are supplied within the commissioner's authorised scope.
Employment and supervision
Workers are employed and managed through TIFA Recruits, with supervision and performance records.
Service matching
Workers are briefed and matched against the information supplied for the service and shift.
Emergency, planned, and long-term placements
Flexible staffing models designed to meet the operational demands of commissioned services.
Emergency cover
Urgent staffing requests for sickness, absence or unexpected demand. The emergency line is available 24/7.
- ✓ Requests assessed immediately
- ✓ Night, weekend and bank-holiday requests accepted
- ✓ Deployment subject to safe matching and availability
Planned staffing
Scheduled staffing for known gaps, with workers matched to the service information and shift requirements.
- ✓ Start date agreed during scoping
- ✓ Pre-deployment briefing and risk information
- ✓ Continuity of staff where possible
Long-term placements
Embedded staffing for ongoing service delivery. Fixed worker assignment for continuity and relationship building.
- ✓ Dedicated staff assigned to specific placements
- ✓ Ongoing supervision and performance review
- ✓ Placement-specific training and development
Workforce records and reporting
Relevant workforce, deployment, compliance and shift information can be supplied to commissioners in the agreed format. System access is role-based.
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Deployment status
View or receive the agreed record of who is assigned to each placement.
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Compliance verification
Receive relevant DBS, training and certification status for deployed workers.
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Shift reporting
Digital shift and attendance records retained for review and reporting.
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Incident transparency
Incident reports logged and escalated in accordance with safeguarding procedures.
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Geo-tagged attendance
Check-in/check-out verification to confirm staff attendance at placements.
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Review records
Relevant documentary evidence available for authorised commissioning or audit requests.
Commissioner assurance
Relevant workforce, compliance and performance records are available to commissioning authorities within the scope of the service agreement, data-protection rules and safeguarding duties.
How we mobilise staffing support
A structured, transparent process for deploying compliant staff to commissioned placements.
- 1
Initial scoping
Discuss placement requirements, staffing needs, service-user profiles, and risk considerations.
- 2
Staff matching
Match trained, compliant workers based on experience, skills, and placement-specific needs.
- 3
Compliance verification
Provide the worker records agreed for the booking, such as DBS status, references and training records.
- 4
Deployment and briefing
Staff deployed with placement briefing, risk assessment, emergency protocols, and contact details.
- 5
Ongoing monitoring
Performance review, commissioner feedback, supervision, and continuous compliance tracking.
Emergency requests are prioritised. The urgent staffing line is available 24/7. We will confirm whether a suitable cleared worker is available once the shift and risk information have been checked.
Ready to submit a staffing booking?
Use our online registration form to request emergency, planned, or long-term staffing for commissioned services across South Wales.